The IT industry is prospering and flourishing these days. It is not surprising at all – our everyday life, including all kinds of activities, in the office and at home, indoors and outdoors – is absolutely impossible to imagine without various aspects involving IT. Modern business and management will never run smoothly without IT. Together with health care industry, IT enjoys one of the most promising outlooks at the employment market. The demand for professional IT specialists is constantly high and demonstrates steady growth.
But did you know that there is one aspect of this industry that is of vital importance to make the IT segments themselves run smoothly? This is ITIL, which actually is a shortened form of Information Technology Infrastructure Library. This system was designed to make all IT activities within a business or enterprise run as smoothly and efficiently as possible, offering ready-made adjustable solutions to cut down costs and time involved.
IT professionals with ITIL certification usually have very good chances for excellent and rewarding advancement of their careers into such segments of IT as management etc. In case you are seriously considering further enhancement of your professional standing in IT you can give some substantial thinking to the options offered by ITIL certification. Of course, it is perfectly understandable that in order to get certified in ITIL a person needs to get some specialized accredited training that will prepare him or her for ITIL certificate qualifications.
What actually does any quality ITIL training course consist of?
Typically ITIL training program includes three steps of training. After you have demonstrated sufficient mastery of each you will be allowed to go through certification and, luckily, become a full-fledged specialist in the current version of ITIL. It should be noted that each step is considered successfully completed on the part of a trainee only when a person has demonstrated quite satisfactory comprehension of the principles and practices covered in that specific step. In order to validate it a corresponding exam should be successfully passed in the end of each step. Upon which you move further on in your ITIL training.
Step 1. Basic Training – Learning the Foundations
Any ITIL training course begins with its first, basic step, also known as ITIL Foundation Training. Since many trainees who have joined the program happen to be a newbie to the IT industry and have no basic knowledge in this area, the training programs include all critically vital points of IT, such as the essential structural components of any information system – the data, the personnel, the hardware and the software. The first training step encompasses all those structural elements, their functionality and purpose, the involved aspects of servicing and managerial techniques pertinent to them.
The trainees will also be offered thorough explanation of the importance of each structural component for smooth functionality of the system as a whole. Each structural component and their interaction with each other are to be discussed in all possible details.
The basic training for ITIL certification is available in two educational modes – you can join a traditional campus-based class, with all the necessary facilities and equipment. That ensures excellent quality of instruction, but involves high spending, both in terms of time and finance. You will have to go back to school, pay for your accommodation, travelling expenses, teaching material and textbooks etc. The training fee is also rather high. The online distance learning mode may be a better and much more money-saving option.
If you happen to be a busy working professional, the foundation training offered online could be the only possible option for you. In the first place, this training can be obtained at a much lower cost than traditional campus-based training. The reason is obvious – the facilities and equipment, as well as a personal tutor, usually required for a real, live classroom will be provided to you as virtual resources through modern means of online communications – e-mails, live chats, video VoIP conferences, interactive contents at specialized educational web-sites, streaming video and forums – you just name it! It would be very convenient and time saving to attend your virtual classes from the quiet and comfort of your own home or office. The financial savings will be huge – electronic materials cost just a fraction of printed text books!
Online ITIL Foundation Training has some other advantages compared with the offline courses. It is much less exhaustive, since you can set your own pace of studies and the atmosphere in the virtual classroom is traditionally much less formal than in real-life ones. Of course, the online mode is perfect only for this initial, basic step of ITIL training. In order to complete the remaining two steps a trainee will be required to be present in person at actual, live classrooms and complete the necessary coursework. Nevertheless, taking virtual training for the first step of ITIL certification would be of great assistance and is highly recommended.
Step 2. Practical Training – Your Personal Essential On-Hand Experience In ITIL Implementation
After a trainee has successfully completed the first theoretical stage of ITIL training and passed the necessary tests it is time to move on to some real hands-on experience – it is usually called a practitioner training. As you can easily imagine, any organization includes its employees and other components. All of them should perform specific roles assigned to them, and they should perform them well. The ITIL makes sure that the different structural components of the organization understand and fulfill their function as they should – as far as the concern the deployed and running IT components, of course. For this purpose the ITIL system includes special principles and practices designed to govern the conduct of all the related procedures.
A trainee should learn to implement the necessary skills in practical environment. Basically, this part of ITIL can be divided into three aspects – Release Management, Configuration Management and Change Management. These are three separate specializations and a trainee is given a choice to take one, two or all three of the specializations.
But the trainee should realize that these three individual courses cannot be taken simultaneously, since they all require exceptional and devoted concentration in order to be mastered comprehensively. So, the choice is yours in this case.
What is each of those three specializations concerned with?
If you chose to specialize in Release Management studies you will be involved with the comprehensive complex of measures related to various aspects of ongoing support for software products or computerized systems. This includes developing, testing and deployment of the IT products as well. The practitioner will be taught all necessary skills to exercise immediate control over various functional and structural stages of any software product development. Such control needs to be provided in real-time and personally. The supervision of the software development stages should be considered completed when the testing cycle is successfully finished and the product or system is declared fully functional. But the responsibilities of ITIL specialist are not limited to the above-mentioned stages. The release of the product to the customer and after-release support are also among the professional duties of an ITIL specialist.
After its implementation any IT system should demonstrate good functional stability. An ITIL specialist in Configuration Management will be responsible for all the aspects related to such a task. Mainly it will include monitoring of the functionality and physical integrity of the software.
Various types of planned, on-going and completed changes, such as organizational, technological, tactical, as well as changes in behavior and attitudes of personnel and the supervision of all those changes in the functionality of the business as far as the concern the deployed and running IT components will be the responsibility of ITIL specialist in Change Management.
Step 3. As a rule, the final, third phase of ITIL training concerns the basics of managing the ITIL system itself to make it run smoothly. Some ITIL specialists will be responsible for monitoring and supervision of all the established and deployed system as a whole. This task is of great responsibility, but the career prospects are also quite promising. Your time, finance and energy invested into ITIL certification training should surely pay off very well, in the long run!
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