A business that fails to change its way and adapt to varying circumstances is almost guaranteed to fail. But even the process of making changes to your IT infrastructure, hiring procedures, and business model can be delicate and daunting to undertake. Not only are there complexities involved due to the underlying technologies being introduced, but there can also be resistance to change from your workforce. Fortunately, with some planning and preparation in advance, you can smoothly implement changes to your workplace. Here are six tips to get you started:
Avoid Communication Breakdown
When changes are planned and first announced, employees will have concerns regarding how it will affect their day to day. The common response of business owners and managers is to explain why the business is moving in that direction and why the change is a good thing. However, this could prove to be a mistake since employees don’t want to be told why the change is a good thing until they fully understand it. Instead, you should share information as completely and as simply as possible. The lack of clear, factual data can lead to employees manufacturing their own opinions and versions of information about the change, which can escalate into damaging rumors.
Let Them Voice Out Their Concerns
Delivering the message is only half the battle; the other half is receiving and listening to the woes and worries of your workforce. Open a two-way channel of communication where employees can make inquiries and express their concerns. An email alias is a good starting point, but a town hall meeting achieves greater impact.
Have an Action Plan
If employers address the concern of possible communications breakdown, people will be ready to accept information on how to implement planned changes. At this point, they will be more receptive to hear how train of thought supports the proposed changes. Employees will also want to know where to go for technical support when issues emerge. Employers should prepare how to answer these questions and know how to manage all the details related to the changes. Where do you go for help? What do you do if something doesn’t happen as planned? How long does the transition take and will day-to-day operations be affected?
Work With Professionals
Work with supply chain management recruiters to help your supply chain business transition from its present version to its desired one. Transition management professionals are trained and experienced in managing specific challenges that lie ahead. They know what action plan to follow, what solutions and technologies best to use, and where to best direct resources for high impact and minimal waste.
Proactively Monitor Changes
Assign people in your workplace to monitor the progress of your business changes. Although a new software system has been installed and given the green light by your tech team, it’s prudent to continue monitoring it for any undesired and unplanned side effects. Those in charge of keeping track of said changes must also communicate any new observations and updates with other involved coworkers and departments. These new observations should be manifested in clear, in-depth reports and shared during meetings.
Keep Involved Parties Up to Date
Share your business’ progress with board members, shareholders, and employees. This could be done by distributing and marketing a new service or product feature, covering new business achievements like the fact that you are using 100 percent recycled raw materials through press releases and email blasts.
Implementing changes in the workplace is easier said than done. There are many considerations and moving pieces to make. Nonetheless, change is necessary to keep growing and improving as a business. Use the six tips above as a takeoff point to a better and continuously evolving entity.
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