Understanding ITIL Qualification Paths

Understanding the ITIL Qualification by: Simon Buehring ITIL (the IT Infrastructure Library) is the most widely recognised IT Service Management qualification in use at the moment. It is accredited by […]

ITIL v3 Explained

What is ITIL V3 Anyway? By Robin Yearsley The IT Infrastructure Library (ITIL) is an excellent set of best practices, carefully organized and edited to provide readers with information and […]

An Introduction To ITIL

IT Infrastructure Library: an Introduction by: Simon Buehring What is ITIL? ITIL stands for IT Infrastructure Library, the most comprehensive collection of documents intended to provide support and advice regarding […]